Distance should never stop you from seeing a doctor.
Speak to a Michoes clinician by phone or video, wherever you are in Kumi, Soroti, Bukedea, Ngora, Katakwi, Amuria, Kaberamaido, Pallisa, Tororo, Mbale or Jinja. We’ll tell you honestly if you need to come in.
This is not a job for a phone call — call now and come to Michoes immediately.
How teleconsultation works
Six steps, most of it over in under twenty minutes.
Call or WhatsApp
Tell us your name, location and main concern.
Get a slot
Same-day or next-day. Phone or video call.
Prepare
List your symptoms, medicines and questions.
Speak to a doctor
The right clinician for your concern calls you.
Get a care plan
Treatment advice, prescription, or referral in.
Collect medicine
Pharmacy pickup in Kanyum, or delivery nearby.
Book your teleconsultation
Takes about two minutes. Payment is by mobile money.
Enter a valid Ugandan number, e.g. 0701 364 362
Delivery is only available within Kanyum and Kumi Town for now.
| Patient | {{ booking.name || ‘—’ }} · {{ booking.phone || ‘—’ }} |
| Location | {{ booking.location || ‘—’ }} |
| Call type | {{ selectedType ? selectedType.label : ‘—’ }}{{ booking.isFollowUp ? ‘ (follow-up)’ : ” }} |
| Preferred slot | {{ booking.timing===’same-day’ ? ‘Same day’ : ‘Next day’ }}, {{ booking.slot }} |
| Concern | {{ concernLabel }} |
| Clinician | {{ selectedDoctor ? selectedDoctor.name : ‘—’ }} |
| Payment method | {{ paymentLabel }} |
| Medication delivery | {{ formatUGX(FEES.deliveryMin) }}–{{ formatUGX(FEES.deliveryMax) }} |
| Estimated total | {{ feeRangeLabel }} |
Thank you, {{ booking.name || ‘friend’ }}.
We’ve noted your request. A member of our team will call or WhatsApp you within the hour to confirm your {{ booking.timing===’same-day’ ? ‘same-day’ : ‘next-day’ }} slot.
Keep this reference. Have your symptoms, current medicines and questions ready before the call — and if anything gets suddenly worse before then, don’t wait: call the emergency line.
Teleconsultation fees
Paid by mobile money before your call, or at the pharmacy if collecting medication.
Conditions we treat by teleconsultation
Our clinicians use your symptoms and history to diagnose and treat remotely wherever it’s safe to do so.
{{ c.title }}
{{ c.body }}
When a call isn’t enough
Some conditions need hands-on examination or emergency care. Come to Michoes immediately, don’t wait for an appointment, if you have:
- {{ r }}
Frequently asked questions
