Tel:256701364362 Email:admin@michoes.app P.O.Box 22 Kanyum Kumi Eastern Uganda Get Directions

Michoes Medical Centre

Frequently Asked Questions (FAQ)

Do I need an appointment?
For outpatient clinics, appointments are recommended but not required. Walk-ins are welcome. For specialist clinics (orthopaedics, paediatrics, obstetrics), appointments help us plan.

How do I make an appointment?
Call us, email appointments@michoes.app, or visit our reception in person.

What if I have an emergency?
Come directly to our emergency department – open 24/7. Do not wait for an appointment. If you are unable to travel, call us and we will advise.

Do you treat children?
Yes. Our paediatrician and paediatric nursing team care for children from birth to adolescence.

Do you offer home visits?
Limited home visits are available for patients who are too sick to travel (e.g., palliative care, disabled patients). Call us to discuss.

Do you have a pharmacy?
Yes. Our pharmacy is open 24 hours. We dispense both prescription and over-the-counter medicines.

Can I get a referral to a bigger hospital?
Yes. For conditions we cannot treat (e.g., complex cardiac surgery, neurosurgery, advanced cancer treatment), we refer to Mbale Regional Referral Hospital, Soroti Regional Referral Hospital, or hospitals in Kampala.

Do you accept international visitors?
Yes. International patients are welcome. Please email international@michoes.app for specific guidance.

Do you have accommodation for family members?
We do not have overnight guest rooms, but family members can stay in the patient’s room (folding bed provided). For long-term stays, we can suggest nearby guesthouses.

How can I support Michoes Medical Centre?
Donations (medical equipment, supplies, or funds) are welcome. Contact sponsors@michoes.app. You can also volunteer your professional skills (healthcare or non-healthcare).

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  • Frequently Asked Questions (FAQ)

    Frequently Asked Questions (FAQ)

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    Do I need an appointment?For outpatient clinics, appointments are recommended but not required. Walk-ins are welcome. For specialist clinics (orthopaedics, paediatrics, obstetrics), appointments help us plan. How do I make an appointment?Call us, email appointments@michoes.app, or visit our reception in person. What if I have an emergency?Come directly to our emergency department – open 24/7.…

  • Quality and Safety – Our Commitment to You

    Quality and Safety – Our Commitment to You

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    Infection prevention and control Patient safety Clinical governance Patient feedback We take complaints and compliments seriously. You can provide feedback by: We investigate every complaint and respond within 7 days.

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    What we offer: Dispensing of prescription medications, over-the-counter medicines, and medical supplies (bandages, crutches, wound care products, etc.). Our approach: Safe, accurate, and affordable. Our pharmacists check for drug interactions, allergies, and correct dosing. We counsel every patient on how to take their medications. Services: Stock: We maintain a wide range of essential medicines –…

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    What we offer: Who reads the images: Our clinical team reviews X-rays and ultrasounds. Complex cases are reviewed by visiting radiologists or referred externally. Preparation for ultrasound: Turnaround: X-ray results within 1 hour. Ultrasound results immediately after scan.

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    Laboratory services

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    What we offer: Haematology (blood counts, malaria), clinical chemistry (glucose, kidney/liver function, lipids), microbiology (urine culture, wound swabs), serology (HIV, hepatitis, syphilis), and basic histology (tissue samples – sent out). Turnaround times: Sample collection: Blood, urine, stool, sputum, wound swabs, and tissue biopsies. Quality assurance: We participate in external quality assessment (EQA) programs. Our equipment…

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    Contact Us

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    Contact Us – Michoes Medical Centre We Are Here for You – 24 Hours a Day, 7 Days a Week At Michoes Medical Centre, we believe that help should never be far away. Whether you need emergency care, want to schedule an appointment, have a billing question, or simply wish to learn more about our…

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